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FAQ

  • 30 Day Trials
  • How Does Sefaira Determine the ASHRAE Climate Zone?
  • IT Setup for Sefaira
  • How do I convert Static Pressure Drop to Peak Specific Fan Power?
  • Can You Benchmark Using Estidama And QSAS (Qatar Sustainability Assessment System)?
  • In the Sefaira web application, how is the ground floor considered for conduction gains and losses?
  • Why do chilled beams have higher energy than fan coil units or VRF?
  • How can I change / reset my password?
  • How can I go about modeling a site with significant tree shading and differentiate summer from winter month due to the change in foliage density?
  • When I open my Archive CSV file in Excel, why do some of the units show up as strange characters?
  • How do I set my building’s orientation in SketchUp?
  • Can I leave my textures on the surfaces?
  • Can I/do I need to specify the transmissivity for my glass in SketchUp?
  • In our office we do not use SketchUp, but we use Rhino/ArchiCAD/3DStudioMax/AutoCAD etc. Can we still use Sefaira?
  • Is my data backed up in case of an emergency?
  • Do you support both metric (or International System) and Inch-pound units?
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