How can I change / reset my password?

A SketchUp Studio subscriber can change their Trimble ID password from the login screen for Sefaira while a stand alone Sefaira user can change their password by either the login screen, or within the webapp.  

1. Login Screen

From the login screen, enter your email address, click “Next”, then select “Forgot password”, enter your username and click “Reset password”.

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An email will be sent to your account, open it and click “Reset password”.  

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If you do not receive an email, check your junk / spam folders for an email from “noreply_identity@mail.trimblepaas.com” with a subject line of “Trimble Account Password Reset”

Enter your username again, and enter you new password, then click “Set password”

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Password must contain

  • 8 Characters
  • A digit [ 0-9 ]
  • A combination of lower & uppercase letters [ aA-zZ ]
  • A special character [ !@#$%&*^_-+ ]

2. Account Profile Page

To reset your password from within the webapp, you must know your current password. If you do not know your current password, use the method above. From the dropdown menu at your username, navigate to “Change Password”, enter your current password and a new password, then click “Set New Password”.

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If you have any comments or questions, please check out the SketchUp + Sefaira Forum or contact support@sefaira.com

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