How We Use Data

We use data to improve the user experience and inform our product development efforts. Our formal privacy policy can be viewed here.

In an effort to be as transparent and helpful as possible, we've prepared the following post which outlines what data we capture and how we use it.

User Profile

Your user profile includes information such as your name, email address, and account name.

Your profile information is used to:

  • Manage your access to Sefaira products
  • Tailor the onboarding, support and marketing communications that you receive
  • Illustrate to Sefaira managers how the product is being used so we can better focus our product development

So who can see some or all of your profile information?

  • You, by logging into manage.sefaira.com
  • Your account administrators
  • Sefaira managers
  • Collaborators on your shared projects

If you are an account manager, your name and email address will be shared with the Sefaira users within your company. (This is probably not surprising as they look to you to help them gain access to Sefaira!)

In situations where your Sefaira project has been shared with a collaborator outside of your account organization, the collaborator will see the sharer’s name and email address.

The following table lists the information associated with your user profile and marks who can see it.

 

Viewable by

Sefaira Team

Account Admin

User

Collaborator

Organization Name

First Name

Last Name

Email

Status

 

Title

 

Persona

 

Office / Location

 

Country

 

Region

 

Product Type

 

Projects

 

Trial Status

 

Trial Start Date

 

Trial End Date

 

Sefaira User Id

   

Date Added

   

Last Login

   

Logins

   

T's & C's

     

T's & C's Date

     

T's & C's version

     

User Type

     

Tags

     

 

Cookies

Sefaira is primarily a web-based product. Cookies are used on websites and web-based products to improve the user experience. Given that they are a way to capture user information, you should understand how Sefaira uses cookies:

In the Web Application

Cookie name

Cookie use/description

authorization

Stores a token defining your authorization to use Sefaira

authtime

Stores the time user logs into webapp

targetUrl

Stores the previous url the user accessed in case it is not authenticated to be redirected back to after login

closeComparison

Stores if the user closed the comparison (energy tab)

warning_[ concept id ]

Used to determine if a warning was already created

hideNewHeader

Used to check if the user closed the webapp header on the projects page

newProject[ concept id ]

This is set when a new project is created. Multiple cookies like this may end up being created.

turnThermalComfortOnAfterReload

Remembers that you have Thermal Comfort switched on.

boundaryScale[ concept id ]

Used to toggle site boundary view on or off on plan zoning view

boxHowSynthetic

Used to hide some boxes in the shading tab

cloning

Remembers if you’ve hidden the “Add Comparison” box below the results grid

download_results_grid

Remembers if you’ve found the “Download Results Grid” link and switches it to a smaller icon.

conceptSelected

Remembers the concept you have selected

update-callout-version-[ version ]

Remembers the banner version we show so you don’t see old messages

browserfingerprint

Used to detect different devices for authentication purposes

 

In the Plugin

model-location

records the project location

modelEntityChecked

records that the user checked entities

visualizationType

records which style (gradient, contours, or grid) is selected

imperial

helps set the measurement units

footcandles

helps set the measurement units

hide-disrupted-banner

records when an alert is dismissed

banners.survey.cookieKey

displays a survey banner

browserfingerprint

Identifies the default browser

authorization

checks for the authorization to use Sefaira

"email"

records the username (which is the user's email address)

authtime

timestamps the login

ambientbounces

records the ambient bounces user setting

analysisMode

records the analysis mode: Daylighting, Energy or Energy & Daylighting

gridResolution

records whether a high or low grid resolution is being used

popover_dismissed

records when an alert is dismissed

 

On Manage.sefaira.com

__cfduid

Cloudflare cookie

_ceg.s

Crazy Egg

_ceg.u

Crazy Egg

__utma

Google Analytics

__utmb

Google Analytics

__utmc

Google Analytics

__utmt

Google Analytics

__utmz

Google Analytics

_ga

Google Analytics

_gid

Google Analytics

_mkto_trk

Marketo cookie

OptanonAlertBoxClosed

OneTrust cookie

OptanonConsent

OneTrust cookie

_pendo_accountId.[some id]

Pendo cookie

_pendo_meta.[some id]

Pendo cookie

_pendo_visitorId.[ some id ]

Pendo cookie

PLAY_SESSION

session token?

hasApps

stores url where user will be redirected on login, if user has any product assign on him

authorization

stores jwt token

PLAY2AUTH_SESS_ID

stores session id

referer_url

stores url

columns

stores what columns were hidden - internal users view

colunmns_app

stores what columns were hidden in application grid - internal users view

columns_org

stores which column are hidden, and which columns are visible on organization grid - internal users view

 

On Sefaira.com

_ceg.s

Crazy Egg

_ceg.u

Crazy Egg

__utma

Google Analytics

__utmb

Google Analytics

__utmc

Google Analytics

__utmt

Google Analytics

__utmz

Google Analytics

_ga

Google Analytics

_gid

Google Analytics

1P_JAR

Google cookie

AID

Google cookie

APISID

Google cookie

CONSENT

Google cookie

DSID

Google cookie

DV

Google cookie

HSID

Google cookie

IDE

Google cookie

NID

Google cookie

SAPISID

Google cookie

SID

Google cookie

SIDCC

Google cookie

SSID

Google cookie

__gfp_64b

Google cookie

__cfduid

Hubspot cookie

BIGipServersj07web-app_https

Marketo cookie

_A_source

Marketo cookie

_A_time

Marketo cookie

_mkto_trk

Marketo cookie

_mkto_trk

Marketo cookie

firstTouchGA

Marketo cookie

 

Managing Cookies

You can refuse or accept cookies through the settings in your browser. Please take note that disabling cookies may cause some features of Sefaira websites to not work as intended.

Managing Privacy

If you would like to manage your privacy with Sefaira, please go here.

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